An AI receptionist for Aussie and Kiwi plumbing and air conditioning businesses. It answers when you're on the tools or after hours, sorts emergencies from routine jobs, and emails you the details within seconds.
Callers with a burst pipe or a dead aircon don't leave messages. They ring the next business.
of home-service callers who reach voicemail leave a message.
of consumers immediately call the next business when nobody answers. 78% say they've switched to a competitor over an unanswered call.
of companies with 10–49 staff miss at least one call a week. 23.1% of calls come in after hours.
calls a day estimated to be missed by Australian tradies (estimate: 300k businesses × 5 calls × 18% missed).
Figures are third-party estimates and vendor surveys (some US-based), not guarantees of results for your business.
Keep your number. Unanswered or after-hours calls divert to your AI receptionist. We set it up with you.
Burst pipe, gas smell, no hot water, blocked drain, aircon down. It gives safety steps first (000 or the gas emergency line where needed), then captures the name, suburb, address, phone and the problem.
A tidy email summary with the urgency flag. Real emergencies after hours can be transferred to your on-call tech (we set this up with you).
It never quotes job prices or invents arrival times. It logs a booking request and your team confirms it.
All prices in Australian dollars.
Extra minutes beyond your plan: A$0.45/min. One-off setup fee A$490, waived for founding customers. Month-to-month, cancel anytime.
You should know who's answering your phones. Here's the honest version.
Ringstay is a small, done-for-you service run by Roger Chen. I'm based in Taiwan and work Australian and New Zealand business hours, so I'm around when you are.
I set up and look after every receptionist myself. It's built only for plumbing, electrical and air conditioning businesses, not a do-it-yourself tool you have to figure out on your own.
We're onboarding our first founding clients now, and we're keeping it to 5 so each one gets proper attention. Founding clients don't pay the A$490 setup fee.
Your customers' details are your business. Here's exactly what happens to them.
Yes. Calls are recorded and transcribed so we can write the summary that's emailed to you. At the start of each call, the AI tells the caller they're speaking with an AI assistant for your business and that the call may be recorded.
Calls are handled by our voice provider, Retell AI, which processes recordings and transcripts on servers in the United States. Summaries are sent to you by email.
Only as long as we need it to provide the service to you. Ask us at any time and we'll delete your call recordings and transcripts.
No. We never sell your data or your customers' data, and we don't use it for anyone else's marketing.
Yes, we recommend it. Mention that calls may be answered by an AI assistant and recorded in your own privacy notice or on your website. We're happy to suggest wording.
Full details: Privacy Policy.
Yes, it says so up front. In the Upfirst 2026 survey, 80% of consumers said they want to be told when they're talking to AI.
No. It picks up the calls they can't: when the line's busy, on smoko, or after hours.
It gives basic safety steps, tells the caller to ring 000 or the gas distributor's emergency line, and flags it to you immediately. It never gives DIY repair advice.
It will only read out the call-out fee you give it. It never quotes job prices, and it logs booking requests for your team to confirm unless you connect a live calendar.
No. Set your existing number to divert unanswered or after-hours calls. We'll walk you through it for your carrier.
No lock-in. Month-to-month, cancel anytime. Start with the 14-day pilot if you want to see it working first.
Yes. Email us for NZ$ pricing.